Technical Support Executive Internship

Location(s): Mumbai
Category: IT & Computers
Applications Start Date: 07 Sept. 2018
Degrees: B.E. / B.Tech
Stipend: 5K - 10K
Duration: 180 days
Last Date To Apply: 26 Sept. 2018
Mode of Interview: Face-to-Face
Available Slots: 1

Intern Responsibilities

At Trata Group (Mumbai), Interns are expected to be professionally well-versed with basic ethics, which includes arriving on time (as specified by the company), notifying the team leader of any deviations from the established schedule, and dressing to the standards of the organization and the work being performed. Respect the organization’s reporting structure and follow the policies and procedures of the organization.

During the internship tenure, intern will be working on following verticals (in group or individually):

1. End to End Transaction of Reports.
2. Ability to deal with Customers.
3. Good analytical and problem-solving skills.
4. Working with customers/employees to identify problems and advising on the solution.
5. Logging and keeping records of customer/employee queries.
6. Analysing call logs so you can spot common trends and underlying problems.
7. Updating self-help documents so customers/employees can try to fix problems themselves.

Perks and Benefits

Experience Letter

Internship Certificate

Program Outcomes

Additional Instructions

1. Selected candidates for Technical Support Executive at Trata Group will require to bring supporting documentation which includes all the marksheets, updated resume, certificates, recommendations letter (if any), etc.
2. Candidates currently pursuing their graduation or recent graduates can apply to this internship.

About Company

The Trata group has developed deep expertise in data warehousing and analytics, besides developing disruptive technological solutions in pharma, retail, and banking.

Apply

Apply now, and increase your chance to get shortlisted.