Client Service Intern
At Indian Gifts Portal (Mumbai), Interns are expected to be professionally well-versed with basic ethics, which includes arriving on time (as specified by the company), notifying the team leader of any deviations from the established schedule, and dressing to the standards of the organization and the work being performed. Respect the organization’s reporting structure and follow the policies and procedures of the organization.
During the internship tenure, intern will be be working on following verticals (ingroup or individually)
1. Attending to inbound calls.
2. Making out bound calls.
3. Handling inbound chat.
4. Coordinating with internal warehouses and vendor team Quality.
IGP is India’s largest multi-category gifting company; providing one of the best curated collection of gifts, flowers & personalized products for all personal occasions & festivals (both domestic & international). The firm has a global footprint with almost half of its orders originating from outside of India and almost one-third of its orders getting delivered internationally to more than 90 countries across the globe. With significant lead in curation & logistics, IGP is now heavily investing in technology to solve gift discovery problem through machine learning & tech enabled merchandizing. IGP will soon launch India’s first ever Gift Discovery platform, taking a massive leap forward in addressing consumers’ gifting needs.