Customer Support Internship

Location(s): Delhi
Category: Client Servicing
Applications Start Date: 25 Dec. 2018
Degrees: All Degrees
Stipend: 5K - 10K
Duration: 180 days
Last Date To Apply: 10 Jan. 2019
Skills: Microsoft Excel
Mode of Interview: Face-to-Face
Available Slots: 2

Intern Responsibilities

At Khati Solutions Private Limited (Delhi), Interns are expected to be professionally well-versed with basic ethics, which includes arriving on time (as specified by the company), notifying the team leader of any deviations from the established schedule, and dressing to the standards of the organization and the work being performed. Respect the organization’s reporting structure and follow the policies and procedures of the organization.

During the internship tenure, intern will be working on following verticals (in group or individually):

1. Handle inbound calls related to rides, fare, payment to driver, product, etc.
2. Resolve customer queries and escalation through call, chat, & email.
3. Make outbound calls when necessary related to customer queries/escalation, etc.

Perks and Benefits

Experience Letter

Internship Certificate

Program Outcomes

Additional Instructions

1. Selected candidates for Customer Support at Khati Solutions Private Limited will require to bring supporting documentation which includes all the marksheets, updated resume, certificates, recommendations letter (if any), etc.
2. Candidates currently pursuing their graduation or recent graduates can apply to this internship.

About Company

Khati is a first and last mile people's mobility company. Khati, the electric mobility solution provider, integrates first and last mile transportation for customers and driver partners onto a mobile technology platform. As one of India's fastest growing companies, they ensure convenient, transparent and quick service fulfillment using technology to make transportation hassle-free for everyone.

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