Customer Care Executive Internship

Location(s): Delhi
Category: Client Servicing
Applications Start Date: 18 Dec. 2018
Degrees: All Degrees
Stipend: 5K - 10K
Duration: 60 days
Last Date To Apply: 09 Jan. 2019
Mode of Interview: Face-to-Face
Available Slots: 1

Intern Responsibilities

At AdmitKard (Delhi), Interns are expected to be professionally well-versed with basic ethics, which includes arriving on time (as specified by the company), notifying the team leader of any deviations from the established schedule, and dressing to the standards of the organization and the work being performed. Respect the organization’s reporting structure and follow the policies and procedures of the organization.

During the internship tenure, intern will be working on following verticals (in group or individually):

1. Need to reach out to customer over Phone, Mail, Chat and whatsapp.
2. Manage both inbound and outbound queries.
3. Maintain and update the record of customers.
4. Maintain the updated information about customer queries.
5. End to end responsibility of people coming to office for meetings.

Perks and Benefits

Experience Letter

Internship Certificate

Program Outcomes

Additional Instructions

1. Selected candidates for Customer Care Executive (Telecaller) at AdmitKard will require to bring supporting documentation which includes all the marksheets, updated resume, certificates, recommendations letter (if any), etc.
2. Candidates currently pursuing their graduation or recent graduates can apply to this internship.

About Company

AdmitKard is an IIT/IIM alumni led ed-tech platform which helps students to take a more informed decision while taking admissions for UG or PG courses abroad. It is currently helping Indian students who are looking for admissions abroad in various countries in various courses like MBA, B.Tech, BS, MS, etc.
AdmitKard helps students in getting curated information. It is an easy comparator to take more informed decision while shortlisting colleges and help them apply. It aims to bring transparency in the process giving easy access to students for universities and vice versa. It aims to go global and help the students of any country take admission into any country.

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