Customer Support Intern
Internship DescriptionThe selected intern(s) will work on following during the internship: 1. Contact customers who have put in requests to connect with professionals on Houzify. 2. Gather details from customers and recommend them suitable professionals. 3. Post first interaction, connect with customers on email, chat and facebook and respond to their questions. 4. Ensure customers get enough number of recommendation. 5. Follow up regularly to ensure lead conversion 6. Maintain customer database. 7. Regularly update the Business development team with issues from customer.
Houzify is a mobile community marketplace for home design and interiors in India. Homeowners, design enthusiasts, professionals, retailers and manufacturers can showcase, discover and collaborate to build better homes.
Houzify enables users to discover and act on interior design ideas. Lean-back and swipe through gorgeous full-detail images of homes from local communities. Discovery is made easier by filtering the content.