Customer Support Internship

Location(s): Mumbai
Category: BPO & KPO
Applications Start Date: 30 Nov. 2017
Degrees: BCOM
Stipend: 5K - 10K
Duration: 30 days
Last Date To Apply: 17 Jan. 2018
Skills: Microsoft Excel
Mode of Interview: Not selected
Available Slots: 3

Intern Responsibilities

At Aadya Webservices (Mumbai), Interns are expected to be professionally well-versed with basic ethics, which includes arriving on time (as specified by the company), notifying the team leader of any deviations from the established schedule, and dressing to the standards of the organization and the work being performed. Respect the organization’s reporting structure and follow the policies and procedures of the organization.

During the internship tenure, intern will be be working on following verticals (ingroup or individually):

1) Responding to calls received from Service provider and customers and giving complete information regarding Bookmein.in 

2) Providing training to service provider for the usage of the software.

3) Ensuring maximum usage of the software is done by the service provider

4) Taking feedback from the customer for the service availed

5) Co-ordination with the Service provider for enquiry or bookings and testimonial.

6) Ensuring conversion of enquiry into booking.

7) Client relationship management.

8) Preparing various summary reports on daily and monthly basis.

9) Achieving set deadlines .

10) Any other responsibility the company might require from you.

Perks and Benefits

Experience Letter

Internship Certificate

Program Outcomes

About Company

BookMeIn is an e-commerce portal where we provide a marketplace for customers and service providers (vendors) that enable them in connecting with each other and conducting business in a convenient and organized manner by scheduling appointments. From a vendor perspective, BookMeIn creates a new business opportunity and platform for providing their services. We also make tools that help them run their businesses more efficiently.

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