Customer Support Executive
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments.
6. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
7. Prepares product or service reports by collecting and analyzing customer information.
8. Contributes to team effort by accomplishing related results as needed.
Jamuura is a start-up focused on creating a platform for budding filmmakers. India is a land of storytellers and Jamuura intends to give these storytellers all the support they deserve. We endeavour to create online and offline solutions for budding filmmakers, leveraging technology, social media, curation, and marketing.
If you are passionate about Cinema and are motivated to help upcoming filmmakers, we would love to meet you. If you can think for yourselves and defend your point of view with rationale and logic, we would love to meet you.
If you love taking responsibilities and are kicked about delivering beyond expectations, we would definitely love to meet you.
To know more you can visit us at www.jamuura.com and www.jamuura.tv