If you love English, we love you. If you are funny, we love you even more. As an Associate, you get to showcase our personality to the world online! Interact with our customers, ensure a consistent experience. Write articles and manage our online profiles. The profile covers client relations, social media and content creation.
1. Should monitor agent calls.
2. Should give feedback to the customer care executives.
3. Should prepare reports.
4. Should monitor the employee performance.
5. Should have experience in training.
6. Should be good at getting feedback.
Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40,000 professionals servicing clients across Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.
A company driven by ethics and strong values and transparent working environment, flat, non-hierarchical structure and open door policy that promotes free flow of ideas, opinions, information and expertise. We provide a plethora of equal growth opportunities to all Mphasians.