Customer Success Manager
1. Provide L1/L2 support for all the client requests through calls, messages and emails.
2. Follow up on calls to ensure that appropriate actions were taken on customers requests.
3. Help in analysing the customer inquires, service requests, complaints and identify the trends.
Mobisy Technologies Pvt. Ltd. a leading Enterprise Mobility Solution Provider is a Bangalore based company providing cutting-edge hand-held (mobile, tablet, web-enabled) solution for driving greater efficiency in Sales and other field activities and funded by one of the largest VC funds in India. Mobisy has been developing web and mobile applications for a variety of platforms for more than seven years. Bizom its flagship product is a leading Sales Force Automation solution in India with 150+ companies and 50000+ users using it.