1. When an issue comes to diagnose, analyze and solve it.
2. Writing functional specifications and interacting with "ABAPers" to develop any user exits.
3. Raising CRNs and preparing Test Data & its testing.
4. Interaction with client/end users & updating the status.
5. Training the end users and preparing end user training material.
1. Handling tickets/tasks and application support to the end-users.
2. Creation of process documents & its updation.
Hexaware is a leading Software services provider that offers powerful process-driven, high quality, cost-effective solutions specializing in Application Management, EAI, e-Commerce, ERP and Embedded Systems.
Especially into SAP & PeopleSoft A deep understanding of business processes across a number of service sector industries coupled with a range of cutting edge technology skills help us to provide software services to the Airlines, Banking & Financial Services, Insurance and Healthcare industries while our Technology Practices provide answers to most critical challenges prevalent in the current environment. Our Onsite/Offshore delivery process allows significant cost saving, our processes are assessed at SEI CMM-Level 5. The highest level of Capability Maturity Model (CMM). BVQi has certified our company ISO 9001: 2000 and our Company has also been assessed for TickIT standards help us to continually add value to our clients.