Stage Project Implementatie CRM

ABN AmroAmsterdam
IT & Computers
15K - 25K
06 Dec. 2014

Job Description

Focuses on the development of our new CRM system and implement. CRM is very important for recording, use and sharing of customer information and is deployed to the relationship with the customers efficiently and effectively maintained.

We need a candidate who fulfils then below criteria:
- Enthusiastic & practical approach
- Systematic and structured working
- Excellent communication skills
- Affinity with ICT, independent and a team player
- Excellent communication skills
- Interest in business consultancy and deployment
- Flexible, not a "9 to 5 mentality '
- WO / HBO level of thinking and training
- Available for at least 5 months 4 to 5 days a week


You work in a professional team (consisting of, specialists and fellow trainees), one day from Amsterdam and other days at the offices assigned to you to improve the use of the current CRM system of the new CRM system and implementation (Siebel 8.1). The aim is that the system will be used uniformly. You ensure that the system is embedded in processes and procedures, you analyze issues and working on solutions. You set a schedule, leading improvement teams, set goals and monitor progress. You develops and provides presentations, training, and management information and you're the spider in the web. Everything in close consultation with the project and the end users. And based on 'customer excellence' (the customer is king method).


A special internship, with a wealth of gaining work experience in an environment where there is plenty of room to learn and grow. You are in your training days by professionals trained to CRM Expert Siebel Financial Services. A CRM system used by many institutions around the world! In addition, you will participate in a unique customized program (provided by professionals) which subjects such as business implementation, IT, Customer Excellence and banking, central. We offer very good support and a market allowance.

About Company

ABN AMRO serves retail, private and commercial banking customers in the Netherlands and across the globe. Along with a comprehensive range of products and services, we offer in-depth financial expertise, extensive knowledge of numerous sectors and an international network supporting our customers' domestic and international operations.


Early to apply, early to get shortlisted! :)