Customer Service Executive

Jobs ExpertDelhi
Client Servicing
5K - 10K
03 Aug. 2014

Job Description

The candidate should fulfill the following requirements:-
1. Semi technical and customer service process.

2. Excellent communication skills required.

3. Any graduate/fresher/experienced can apply.

4. Inbound customer service process.

Responsibilities

The candidate should fulfill the following job responsibilities:-
1. Professionally and effectively employs sales skills to achieve targeted sales.

2. Increase the level of sales and business mix direct from individual clients and via third party bookers/agencies.

3. Research and Database.

4. Maintain an accurate and current database.

5. Identify and develop sources of potential clients.

6. Customer Contact.

7. Effectively communicate with clients to gain commitment to purchase and products.

8. Effectively communicate with clients via telephone, face-to-face and written communication.

9. Develop and maintain relationships which benefit client.

10. Overcome client resistance/objections to products.

About Company

A small, hard-working consulting firm based out of Delhi. Established in 2005, we hit the ground running with our direct approach to finding success. Large scale solutions, End to End Recruitment and RPO, we offer our clients the full package.

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