Phone Banking Officer

Base TrainingDelhi
Client Servicing
Not Disclosed
03 Aug. 2014

Job Description

The candidate should fulfill the following requirements:-
1. Handling of inbound calls received from customers.

2. Strive to consistently meet customer satisfaction parameters and meet the defined service standards.

3. Revenue generation through cross selling of the Bank products identified for cross sell.


The candidate should fulfill the following job responsibilities:-
1.Effectively communicate with clients to gain commitment to purchase and products.

2. Effectively communicate with clients via telephone, face-to-face and written communication.

3. Develop and maintain relationships which benefit client.

4. Overcome client resistance/objections to products.

About Company

Base Training and Consultant is an end to end staffing solution company catering BPO requirement.
Base Training & Consultant (BTC) is an upcoming institution with a vision to create 'informed and skilled' workforce. The BTC team comprises domain experts who are adept at providing customized solutions based on client requirement.


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