Technical Support Voice Process
The candidate should have the following requirements:-
1. Good communication skills.
2. Telephone handling.
The candidate should fulfill the following job responsibilities:-
1. Ensure customers are satisfied with services offered.
2. Other duties and responsibilities as assigned.
3. Assist & respond to technical queries via phone.
4. Ensure all contacts are documented using the tracking tools.
Sitel believes that great customer experiences are powered by people who love what they do and where they work. By putting people first, we deliver great experiences every day. Our vast, diverse workforce serves over 50 countries, whilst sharing one common passion – to make every customer experience memorable.
Wherever they are, our dedicated people always speak the right language, so building trust and getting closer to your customers comes naturally.