Customer Care Intern

10K - 15K
30 Sept. 2015

Job Description

At Shopmonk, we believe Customer Care is everyone's responsibility. The selected interns will work with Category, Operations and Technology teams in solving customer issues. Responsibilities include:
1. Proactively resolve customer queries (through phone/email).
2. Maintain records of various issues and route queries to appropriate teams.
3. Take ownership of tasks and improve customer satisfaction.

About Company

Shopmonk uses superior know-how in technology and sourcing to bring new, path-breaking international launches at the best possible prices for Indian consumers. We want to help the average electronics shopper discover world-leading electronics brands in a hassle-free, almost fun shopping experience. Shopmonk is all set to improve the lot of electronics we shop for – online or otherwise.


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