Customer Service Executive
The candidate should have the following requirements:-
1. Excellent communication skills.
2. Should be fluent in English.
3. Call centre skills.
4. Willing to work in fixed Night Shift.
The candidate should fulfil the following job responsibilities:-
1. Talk to various clients.
2. Handle complaints and solve their problems.
3. Take feedback from customers.
Silgate Solutions Ltd. is one of India's leading IT solutions provider offering software development, web development, healthcare IT solutions, international call centre, business process outsourcing (BPO), knowledge process outsourcing (KPO), legal process outsourcing (LPO) services and more. The company offers end-to-end IT solutions covering a wide range of industry verticals and the service portfolio encompassing all inbound, outbound, data conversion, data processing and data management services.
Silgate is a full-service IT solutions company is equipped with the state-of-art development and contact centre facilities in Mumbai, the commercial capital of India, integrating voice, data, facsimile, image and video channels at the agent desktop to transform customer interactions into an "Experience of Delight" for its client customers.