Customer Support Executive
1. Addressing Customer queries via voice process.
2. Resolving customer grievances.
3. Maintain knowledge of current policies and processes.
4. Follow up with customers and internal department wherever required.
5. To identify and escalate priority issues.
6. Providing Email chat support to customers as and when required.
7. Qualification : 10+2 or Graduate.
8. Experience : 6 months or fresher
9. It is purely a day shift with Sunday as fixed off.
Keeping the bizarre interest of the young astute Indian with his new approach to life in mind, two young IITians thought it prudent to think out of the box, beyond their academic teachings to set up a flagship brand termed Bewakoof.
Launched on April 1, 2012 in sync with fool day syndrome by the two member duo of Prabhkiran Singh & Siddharth Munot - Bewakoof as a brand speaks out its mind in form of creative designs on apparels as part of its foray into online apparel retailing to begin with.