Customer Support Executive
1. Addressing Customer queries via voice process.
2. Resolving customer grievances.
3. Maintain knowledge of current policies and processes.
4. Follow up with customers and internal department wherever required.
5. To identify and escalate priority issues.
6. Providing Email chat support to customers as and when required.
7. Qualification : 10+2 or Graduate.
8. Experience : 6 months or fresher
9. It is purely a day shift with Sunday as fixed off.
Bewakoof is growing and profitable. The company is founded by IIT Bombay Alumni and in a short span of time, the brand has captured the imagination of the youth. At Bewakoof, your work will be immediately felt by thousands of people. A Bewakoof believes in doing what he loves. If you share our belief, together we will create magic.
People at Bewakoof are warm, honest, open and direct with each other. We don't work with each other, we learn with each other. We believe that sometimes the best way to find out if something works is to just go do it and we are constantly learning from the things we try.