Customer support executive/manager
The candidate should fulfill the following requirements:-
1.. Need smart female candidate with good command over English(both written and oral).
2. Must be willing to work in night shift.
3. Good communications skills.
4. Ability to listen and active problem solving skills.
5. Good interpersonal skills.
6. Ability to handle pressure.
The candidate should carry out the following responsibilities:-
1. Customer interaction.
2. Grievance redress.
3. Work force management.
4. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
5. Opens customer accounts by recording account information.
6. Maintains customer records by updating account information.
The EZ Callnet is a leading process outsourcing company in India having records of satisfies clients from all over the world. We provide various process outsourcing services such as Logistics, Brokerage, Claim processing, website promotion, etc. Our outsourcing services are designed to create synergies with our business models and build an extension arm of your operations.