German Language Expert
These are the following requirements the candidate should have:-
1. International Customer Care process (Non Voice) - Language German
2. Should have studied German till B1 level/advance diploma/graduation in German
3. Comfortable to work in a 24x7 environment
The candidate should fulfill the following responsibilities:-
1. To resolve queries of the customers through e-mail and chat in German.
IBM India GPS is now Concentrix India
IBM and SYNNEX Corporation announced a definitive agreement in September 2013, in which SYNNEX would acquire IBM's worldwide customer care business process outsourcing (BPO) services business. The acquisition is being fully integrated into Concentrix Corporation, SYNNEX’s wholly owned services subsidiary.
After the close of the initial phase of this acquisition, we are now at a new beginning that brings together the talent, knowledge and passion of over 45,000 professionals, speaking over 40 languages, in 50+ cities, in 36 countries around the world. This is a significant milestone as we bring these two great organizations together. This new Concentrix is going to be a top player in the global business services marketplace.